https://www.qi-zhou.com/about daily 0.75 2019-11-26 https://www.qi-zhou.com/home daily 1.0 2026-10-22 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619494292812-Y77E6QA74B4COG4Y1N4V/cover.png HOME - BunBite: Multi-store food delivery app UX Capstone Project, Agile development, Iterative testing https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619496767664-CP9APCQ7LWGN65TPN2LN/VBM-Envelopesicon.png HOME - MDOS Absentee Ballot Project Generative research planning, concept testing, participatory design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1603871920017-7KJCS1EQ73OYPB0P5XHM/cover.png HOME - Oracle CX Commerce Cloud Mobile Shopping Storefront Needs Assessment and Usability Evaluation https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619496944689-0R4DV8OK60TFXESMHVFV/omnichannel-communications.jpeg HOME - Automating Customer Engagement Using AI User Interviews, Enterprise UX, Journey Mapping https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1603872220519-4S2BOCKH2RFKHQV4NF7J/cover1.png HOME - Research Administrator Competency Navigator UX Research and Design, UX Consulting https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609170651474-5C3MM60DI442HCXXW750/pexels-avonne-stalling-4538783.jpg HOME - Streamlining Photo Collection Process Contextual Inquiry and Project Management https://www.qi-zhou.com/ranavigator daily 0.75 2026-09-14 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1585727154306-87S8SYWB3KLEYVOXNYCE/Screen+Shot+2020-04-01+at+3.45.41+AM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534145314-RVN0S1QE3D9W9JLQ0HG4/Screen+Shot+2019-11-26+at+12.25.44+AM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534135340-WNJODKU5792HNHZ2I8K0/IMG_9807+2.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534139532-8L8NSMEU3ZK2T9FBI7BV/IMG_9810.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534170640-PKZ1ILKUSM3REDRG3FZB/Screen+Shot+2019-11-26+at+7.34.18+PM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586938909083-IIUZ2OOPME55U4HW59FU/Screen+Shot+2020-04-15+at+4.21.32+AM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586940328126-LFDH6S8ZVPJV59UZJAL4/Picture1.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1574817319890-WBBK0329T3GRYYDQ34CU/Screen%2BShot%2B2019-11-26%2Bat%2B7.57.14%2BPM.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1574816278371-NM5PRAUQBAHTOSEXK3YB/Screen+Shot+2019-11-26+at+7.56.58+PM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1574816565664-KAPU3LBHPVXA7JIP5K2P/IMG_4212.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1574817470595-4RFA46QFXXWD437MFRS6/Screen+Shot+2019-11-26+at+1.40.14+AM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575775610998-8S8M6YZI46ZKHKE9MSKH/novice.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1622508764317-G0Y95E633GLBG54ZUAO4/Screen+Shot+2021-05-31+at+8.52.00+PM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586940524487-60MDWT5G5WM2Q37DP2RJ/Screen+Shot+2020-04-15+at+4.48.15+AM.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586940788734-B0TNOK7BBZAGI2BP1BQK/Screen+Shot+2020-04-15+at+4.52.48+AM.png U-M RA Competency Navigator User flow https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1581555943356-OQSRI01NJSALG2GLTBWP/TBD%2BPLACE%2BON%2BTHE%2BWEBSITE.jpg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932231718-EIFV0JFSSHHY51WMY88D/NAVIGATOR+DASHBOARD.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932241753-YNJ0GUJUD1NWI80YO96Z/FILTER++-+COMPETENCIES.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932241795-MLVQHJUV4CLXL9H6IG4L/FILTER+-+TASKS.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932247062-S9L18B0NYOOSS2HJEPWX/OPEN+COMPETENCY+DETAILS.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932257227-X7SKG5BS7GHWQ98HIQJ1/SHOW+RESOURCES.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932307960-YGMZOBR7DTVRNXPYX4CO/SHOW+COMPETENCIES+BY+LIFECYCLE.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932262465-IGM4AXRSCM1IRKUZPTAN/SEARCH+BY+KEYWORD.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575932275945-GBE4BVTJ6YQYB8GUOLHW/Web+Forum.png U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575591076362-3RQGLI5ES2C8VZLV13AR/image-asset.jpeg U-M RA Competency Navigator https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586942403158-RGB35MBVZG7196H4GWJB/Screen+Shot+2020-04-15+at+5.18.31+AM.png U-M RA Competency Navigator Group photo with client https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586942386044-P4GKNQPJLEQR196Z3SII/Screen+Shot+2020-04-15+at+5.19.04+AM.png U-M RA Competency Navigator Individual note from our client https://www.qi-zhou.com/qizuxcom/goservice-ux-researchdesign daily 0.75 2021-04-18 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576345973647-ZBTR0T4165EKF634SALU/community-service.jpg GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577690509919-44YIUXL33LIJSB76L88P/Screen+Shot+2019-12-30+at+2.21.04+AM.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577691517050-WK5EEVS9E83653RY9QLB/Picture1.png GoService | UX Research & Design Did you enjoy your last service experience? https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577691529579-74FI9H35NCNOM2QMVRT9/picture2.png GoService | UX Research & Design Will you go to next service trip if there is a chance? https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577691536533-NU6BXLBY3MXB5T5MODFR/image-asset.png GoService | UX Research & Design When was the last time you volunteered? https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577691545855-LF5AOHYSDLVFYLF10U5Q/image-asset.png GoService | UX Research & Design What is one thing stopping you doing community service again? https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577692377372-KVH8DIRN3DLPIAIE4097/Screen+Shot+2019-12-30+at+2.51.55+AM.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577692381863-H0CJD0YOG2KKLC778GZ4/Screen+Shot+2019-12-30+at+2.52.01+AM.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577692453705-5IWEEHPN9ALED7TLFGHW/Screen+Shot+2019-12-30+at+2.52.10+AM.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693524410-IC16K24D74UTBE99DNFQ/Screen+Shot+2019-12-30+at+3.08.44+AM.png GoService | UX Research & Design Person 1 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693574773-F1XUX7QCDGV3UY7083WR/Screen+Shot+2019-12-30+at+3.09.01+AM.png GoService | UX Research & Design Person 2 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693539497-3ZKSPYV13BAIFMKM7K9Z/Screen+Shot+2019-12-30+at+3.08.16+AM.png GoService | UX Research & Design Empathy map for persona 1 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693546929-SH96RFY8BENO3W1B071W/Screen+Shot+2019-12-30+at+3.08.27+AM.png GoService | UX Research & Design Empathy map for persona 2 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693702654-Z2RNTEMCNUHM52W8WHQ7/image-asset.jpeg GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693822392-FUOCCOFK3CCR3BMJ2RZ1/Screen+Shot+2019-12-30+at+3.16.35+AM.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693835515-2CGJ7WAI7LAPLXFUA0L9/image-asset.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577693981302-8YADRTGSRKZ26WIEZ8ZM/appmap1.jpg GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577694130085-XJR9U26OYF1D1LOD11PX/image-asset.jpeg GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577694264173-3QKB3NMMKAE6NEDFV9LO/image-asset.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1578013779967-T22WNASXOJK6R2B9Y0RY/user1.jpg GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1578013784046-6VUZIKUNO2OT3HFICX7H/user2.png GoService | UX Research & Design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1577696669601-I7A50UYVX84ON8WOVCZH/style-guide-1-768x892.jpg GoService | UX Research & Design https://www.qi-zhou.com/aboutme daily 0.75 2026-09-15 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1574883588957-XZOQ3EYHDAEU9LXS8J6W/image-asset.jpeg ABOUT https://www.qi-zhou.com/mplate daily 0.75 2021-01-29 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1608682861793-UMVY3DHI9TGVKJYAUFIS/cover2.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576282700656-OMWODD6VKN5LE33JG84T/image-asset.png MPlate: Make better food selections Based on the article College students eating habits and knowledge of nutritional requirements (Abraham, S. at al, 2018) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576282689219-H9AYGXLR1I6RJD3II4OL/image-asset.png MPlate: Make better food selections Some challenges causing unhealthy eating habits among freshmen fell within three areas. (based on my personal experience and literature reviews) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576282530168-8WS5EOSYS5ZB33QSBXD9/Screen+Shot+2019-12-13+at+7.15.14+PM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575964173827-D2DM2NS1WOMFYCDPH94B/Picture22.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575963320243-10SOE441RZTBUC3OSF4B/Picture4.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575963317248-2K61S1EKHUW1WOBP3UNP/Picture3png.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576282234391-DOY543QRYRYPMAMPEFZQ/Screen+Shot+2019-12-13+at+7.10.20+PM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576282597859-603LTQ8LKKMUERAJM0B7/Screen+Shot+2019-12-13+at+7.16.27+PM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1586937954323-AD6OP8296SLK2X9QSJXZ/image-asset.jpeg MPlate: Make better food selections Some early sketches (the picture is clickable) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576310352997-Q3AURTCA8G5TMTGKNTSI/Screen+Shot+2019-12-14+at+2.58.58+AM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576830829759-D73VVK6SS05RC4VQZLAW/Screen+Shot+2019-12-20+at+3.31.28+AM.png MPlate: Make better food selections Persona 1 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1585020727781-N4QM2JLFA9C8SZXUH7AD/Screen+Shot+2020-03-23+at+11.31.20+PM.png MPlate: Make better food selections Persona 2 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1579295977529-765UG4TDPQG840AKSSSF/Screen+Shot+2019-12-20+at+3.31.28+AM.png MPlate: Make better food selections Persona 3 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1578268239304-NUW63IBWNEDCE9O8SOY0/Screen+Shot+2020-01-05+at+6.50.00+PM.png MPlate: Make better food selections Anti-Persona: Who I am not designing for https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1585036573125-F9V02MW288ISCWBME2MC/Screen+Shot+2020-03-24+at+3.55.49+AM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576315132221-UTIBUIHQ1MSMPM6NCO4K/Screen+Shot+2019-12-12+at+4.21.09+PM.png MPlate: Make better food selections https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576432887027-K9D3ETAO4SFTY2C4424K/trackingfeature.gif MPlate: Make better food selections - 1. Customized to individual differences The ability to select items based on taste preferences, food allergens and allow them to edit quantity of serving sizes. https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1581996712353-LE0DZ1TLR7JECSM3T1FQ/ezgif.com-video-to-gif+%289%29.gif MPlate: Make better food selections - 2. Accurately track food through multiple tracking methods Users are able to select recommended healthy plates or choose to scan the food, scan the barcode or upload pictures from library, this improve the efficiency and accuracy of food tracking. https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576433104811-CQW9LIANE6IPX15D7YO2/reminders.gif.crdownload.gif MPlate: Make better food selections - 3. Goal setting and social support Customized goal setting and daily reminders; Provide social support for freshmen by building an online community https://www.qi-zhou.com/annarbornap daily 0.75 2021-06-21 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1576319190496-GTDE70O8T9OK6PCKWS9Q/image-asset.jpeg Streamlining Photo Collection Process Picture taken during the field visit https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609169850510-CHD9RW49IF2O3N3TKA01/Screen+Shot+2020-12-28+at+10.36.56+AM.png Streamlining Photo Collection Process Annotated interview notes during field visits https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609169896342-B6GD1TF3KVY683O07WXQ/image-asset.png Streamlining Photo Collection Process Reflection after interviews https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534600943-ZMJQZJ1ODJPK9QZ6L37E/photo1.jpg Streamlining Photo Collection Process https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534613647-1FLDDS9DQ2EP61WJBB19/photo2.jpeg Streamlining Photo Collection Process https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575534618443-NGR5ZHR8DXO199OGTDZR/photo3.jpeg Streamlining Photo Collection Process https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575935899395-LWKJVULUYXTGBSWQA9AO/image-asset.jpeg Streamlining Photo Collection Process https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575929687695-2ZP1V9QOGNCM33CTLPO8/Screen+Shot+2019-12-09+at+2.11.19+AM.png Streamlining Photo Collection Process Some photos were not updated in the instruction https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575927960710-B3KKMERXHJQ00NNY4TJ0/image-asset.png Streamlining Photo Collection Process A screenshot of the Mailchimp Dashboard https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1575928538732-VGX0VCZJP9VU9BWEWNGF/image-asset.png Streamlining Photo Collection Process https://www.qi-zhou.com/absentee-ballot daily 0.75 2021-07-02 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619496828334-UX7NGCS26PXOJGFE8P8U/VBM-Envelopesicon.png MDOS Absentee Ballot Project image from center for civic design https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598478434574-OH8EEHAS8A8L9VBSXG9D/clerksinterview.jpg MDOS Absentee Ballot Project Synthesized clerks’ interview data https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598478541864-7OYS6Y5NK0GK94RYR15P/Secondary+data+for+students MDOS Absentee Ballot Project Synthesized data from secondary research https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598478232449-CCH3RWE0632DS9NTQYS8/brainstorming.jpg MDOS Absentee Ballot Project https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598478237243-NF3YAPS2EQ9Q5EIJ4KEB/proscons.jpg MDOS Absentee Ballot Project https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1617039476306-5K05MWDSCN6IM8G8M8KS/ab.png MDOS Absentee Ballot Project Participatory design in Mural https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1603915328241-L3OTUM1HPJ67WDLMI8WH/Screen+Shot+2020-10-28+at+4.01.24+PM.png MDOS Absentee Ballot Project A glance of the analysis from those PD sessions https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598481797869-39KJRBCHR3NKIGOUVPTZ/image-asset.png MDOS Absentee Ballot Project https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598481825213-KQ4VXE4875CLAW3WZHTF/Screen+Shot+2020-08-26+at+6.42.18+PM.png MDOS Absentee Ballot Project https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598496330014-LCGX6G7PSVLVBW9QFXNZ/Screen+Shot+2020-08-26+at+10.45.12+PM.png MDOS Absentee Ballot Project One pager voter guide https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1620869073261-0HTXIGS4PK6ALS8HE0Z4/web+mockup+1.png MDOS Absentee Ballot Project Mockup 5: chat window embedded in MDOS website to provide some automated answers and direct voters to the correct place of the website to find answers https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1620869096169-38NMMPDR4J02BL9DNQDP/web+mockup+2.png MDOS Absentee Ballot Project Mockup 6: chat window confirms with users whether their questions got answered. https://www.qi-zhou.com/oracle daily 0.75 2021-08-28 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1603867902115-CYZTK0SJV51SQ1RDTM3H/Oracle-logo.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1608864886323-TM4XWYWLJRXTLCIEZRS2/oracle_Process.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598846211176-P7L2O3J7T5LUMAPLA6QK/image-asset.png Oracle CX Commerce Cloud Mobile Storefront Demographic chart of our interviewees https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1605625950465-NDTMJPOVLZ587H9KPZ4H/image-asset.png Oracle CX Commerce Cloud Mobile Storefront Personas based on interview data https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598847904727-UMGM2CX2CVKHJF8GIOCG/image-asset.png Oracle CX Commerce Cloud Mobile Storefront Comparative Matrix https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922698596-2KNELWS7GOM9IK0JO49P/Screen+Shot+2020-08-31+at+9.07.18+PM.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922711854-Y5W5Q46GXT6A1BCPX198/Screen+Shot+2020-08-31+at+9.07.36+PM.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922776268-HHIR2R0ERCPA12DA43ZG/image-asset.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922758279-5QE134I32B2VV2PTXSD0/image-asset.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922767494-6NMKIV3BS1MP424GK6LY/image-asset.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598922725151-03HMIKKJWMEJ26LD3WBS/image-asset.png Oracle CX Commerce Cloud Mobile Storefront https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1598926555862-YF476Q10RMIRI7AEVR9I/Screen+Shot+2020-08-31+at+10.14.56+PM.png Oracle CX Commerce Cloud Mobile Storefront Develop specific questions to align with heuristics https://www.qi-zhou.com/moodmaster daily 0.75 2021-07-04 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1608322503225-1EWL4XNS0RFLVO3J773T/MOODCOVER.png MoodMaster: Designing for Behavior change https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609194887617-6ENJOECBTPLJ81NWL13B/landing1.png MoodMaster: Designing for Behavior change Peaceful landing page https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609194746077-PNB9CWUPORRDU5R8A4CA/image-asset.png MoodMaster: Designing for Behavior change Rating scale https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609194675512-1DWAQEHTVR0AUFVYLX6X/checkin4.png MoodMaster: Designing for Behavior change Track emotions and activities https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609194759065-KDD19IOHCBFBFTZRRZ4T/image-asset.png MoodMaster: Designing for Behavior change Profile page https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609196337919-FSJUKI1489BTY3TZH93X/landing1.png MoodMaster: Designing for Behavior change Start daily check-in; or navigate to the feeds page https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609196208560-Q56YCMHGI5ZD0N467NSV/image-asset.png MoodMaster: Designing for Behavior change Feedback page when users complete check-in https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609196143517-I9RPVFXSFOHPIMFLYQCW/social1.png MoodMaster: Designing for Behavior change Share emotion states to gain social support https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609196159722-SQHQ8G58J924IN38QPKU/social2.png MoodMaster: Designing for Behavior change Share self-care activities https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609197722301-NLKCB0J3VUIMF4MW8WGS/toolkit.png MoodMaster: Designing for Behavior change Accessible mental health toolkit https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609197653499-RTD4KWECZJV1BTU4WJU4/toolkit1.png MoodMaster: Designing for Behavior change Complete toolkit created by psychologists https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609197664181-R2KU41LNMHMQ3TH8Q9D9/toolkit2.png MoodMaster: Designing for Behavior change Finish course to gain growth star https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1609197694981-O9FQ43MZ6LQ8BZZP08HO/aftercheck.png MoodMaster: Designing for Behavior change Check their emotion after each completion https://www.qi-zhou.com/bunbite daily 0.75 2026-09-14 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1624986143857-0Z4EPRH9I9IMGJSJQTA4/Frame+62.png BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619322771816-HJR3BA1PBC3YQBI8AWMQ/Frame+1.jpg BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619406481473-LY243EPWV5BFF24CQYTR/Screen+Shot+2021-04-25+at+10.57.00+PM.png BunBite-Multi-store Food Delivery App MVP list and User Stories https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619401475847-OE0YT5QYYON0I6B7RBVQ/Screen+Shot+2021-04-25+at+9.41.56+PM.png BunBite-Multi-store Food Delivery App - Ellie_Sketch https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619401432803-QOMQZ45Y7L2CX4790AQB/Screen+Shot+2021-04-25+at+9.42.09+PM.png BunBite-Multi-store Food Delivery App - Joanna_Sketch https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619401458970-H4EJIPMIMYVYE4WOH6E3/Screen+Shot+2021-04-25+at+9.42.27+PM.png BunBite-Multi-store Food Delivery App - Yichuan_Sketch https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619401492334-3FA24VQUUJ094C8QNHUG/Screen+Shot+2021-04-25+at+9.42.52+PM.png BunBite-Multi-store Food Delivery App - Yuqiao_Sketch https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619402693891-62E4Y7IYY4JWSXUE2QHB/Screen+Shot+2021-04-25+at+10.02.49+PM.png BunBite-Multi-store Food Delivery App User flow of starting with single restaurant (Joanna / Ellie) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619402670728-QOX7UD21ZCJZXZRRKM43/Screen+Shot+2021-04-25+at+10.03.54+PM.png BunBite-Multi-store Food Delivery App User flow of starting with bundled restaurant (Yuqiao / Yichuan) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1621950563428-BPL29FFZWRYI1RU2ZO35/Screen+Shot+2021-05-25+at+9.47.51+AM.png BunBite-Multi-store Food Delivery App A screenshot of our results for the first round of usability test (4 usability test sessions) https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619404248467-GMYV2MF0KIGYPNOIV0HI/Screen+Shot+2021-04-25+at+10.30.21+PM.png BunBite-Multi-store Food Delivery App Merged user flow https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619493239817-TFHGEZD4BKTLSK0N0E7Z/signin.jpg BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619493269262-GXT5PZPN4WTHAJ54I4J5/Screen+Shot+2021-04-26+at+11.00.34+PM.png BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1621950895328-0MC9C9RCFNC28VS3SAYL/Screen+Shot+2021-05-25+at+9.54.16+AM.png BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619592653935-AWYOJEX9O220GY2QP3Z5/task51.jpg BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1619493250163-81PP091N5NPI8NZP6ATA/task5.jpg BunBite-Multi-store Food Delivery App https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1621220745473-PXGGI0EZXH5XWO8K79A3/Screen+Shot+2021-05-16+at+11.04.02+PM.png BunBite-Multi-store Food Delivery App - Make it stand out Design changes inspired by second round of user testing https://www.qi-zhou.com/automating-customer-engagement-using-ai daily 0.75 2021-04-17 https://www.qi-zhou.com/civic-user-testing-ann-arbor-police-department daily 0.75 2021-05-19 https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1618687931452-JQN9JKJWRDAAWOFKMRU5/0001.jpg Civic User Testing - Ann Arbor Police Department https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1618687934443-SWN8NVABGU7FVSJZ3IY2/0002.jpg Civic User Testing - Ann Arbor Police Department https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1618687937453-ARQSPH3YU8X42X1G66AX/0003.jpg Civic User Testing - Ann Arbor Police Department https://images.squarespace-cdn.com/content/v1/5dbf87a132cd095744bb4799/1618687941872-4NHYQBQ2MY8UVVAR8NPA/0004.jpg Civic User Testing - Ann Arbor Police Department 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